Frontier Fiber Customer Reviews

Real reviews from verified Frontier Fiber customers. See why thousands are making the switch.

4.9

18+

Verified Reviews

4.9

Speed & Performance

4.7

Installation Experience

4.8

Value for Money

4.6

Customer Support

What Customers Are Saying

MS

Maria Santos

Dallas, TX

Switched from cable to Frontier Fiber and couldn't be happier. The upload speeds are game-changing for my video editing work. No more waiting hours to upload to the cloud. Highly recommend!

February 3, 2025

JC

James Chen

Phoenix, AZ

Been a Frontier customer for 6 months now. The installation was quick and professional. Support has been responsive when I had questions. Best internet speeds I've ever had.

January 28, 2025

LR

Lisa Rodriguez

Tampa, FL

As a small business owner running Zoom calls and streaming, Frontier Fiber has been rock solid. No drops, no lag, and the unlimited data means I never worry about going over.

January 15, 2025

DP

David Park

San Antonio, TX

My family loves our new Fiber connection. Gaming is smooth, 4K streaming on multiple TVs works flawlessly, and my kids can video chat while I work from home. Fantastic value.

January 8, 2025

AM

Angela Martinez

Houston, TX

Finally ditched my cable company. Frontier has better speeds, no data caps, and the equipment is included. Why didn't I switch earlier? So worth it.

December 20, 2024

MT

Michael Thompson

Austin, TX

Installation was seamless, speeds are incredible, and customer service actually picked up on the first try. This is what good internet should be. No regrets.

December 10, 2024

SK

Sarah Kim

Charlotte, NC

Upgraded from 500 Mbps to 2 Gig and the difference is incredible. Our whole family can game, stream, and work from home simultaneously. The eero Pro 6E covers our entire 3,000 sq ft home.

March 12, 2025

RW

Robert Williams

Indianapolis, IN

I run a home studio and Frontier's symmetrical upload speeds changed my workflow completely. Uploading 4K footage takes minutes instead of hours. Best decision I've made.

March 5, 2025

PG

Patricia Garcia

Fort Worth, TX

Very happy with the speed and reliability. The only minor issue was scheduling the installation — took about a week. But once installed, the service has been flawless.

February 28, 2025

KO

Kevin O'Brien

New Haven, CT

Moved from Comcast to Frontier Fiber and my ping went from 30ms to 8ms. As a competitive gamer, this is life-changing. Plus no data caps means I can download games without stress.

February 20, 2025

JL

Jennifer Lee

Raleigh, NC

Senior citizen here — the installation tech was incredibly patient explaining everything. Set up my iPad, showed me how the eero app works. Internet is fast and reliable for my FaceTime calls with grandkids.

February 14, 2025

TA

Thomas Anderson

Minneapolis, MN

Had AT&T fiber before moving and was worried about switching. Frontier's 1 Gig plan is actually faster in real-world speed tests, and $10/mo cheaper. Easy choice.

February 8, 2025

RF

Rachel Foster

Bridgeport, CT

We have four kids all doing homework and gaming at the same time. Before Frontier Fiber, someone always had to disconnect. Now everyone's on and nobody notices a slowdown.

January 30, 2025

DH

Daniel Hernandez

Miami, FL

Solid fiber service. Speeds are consistently what they advertise, which is refreshing. The app makes it easy to manage the network. Only giving 4 stars because I wish they had faster phone support.

January 22, 2025

NT

Nicole Taylor

Columbus, OH

I work from home as a software developer and need rock-solid upload speeds for pushing code and video calls. Frontier's symmetrical fiber has been 100% reliable for 8 months now.

January 15, 2025

GP

Gregory Patel

Scottsdale, AZ

Cancelled Cox Cable after 12 years. Frontier's 2 Gig plan costs less than my old Cox 500 Mbps plan and is exponentially faster. No data caps sealed the deal.

January 5, 2025

AB

Amanda Brooks

Nashville, TN

The free eero router alone is worth hundreds of dollars. Combined with the fiber speeds and no contract — this is a no-brainer. My smart home devices finally all work properly.

December 28, 2024

MJ

Marcus Johnson

San Jose, CA

Speed test consistently shows 940+ Mbps on the Gig plan. Installation was done in under 2 hours. Honestly the easiest ISP switch I've ever done.

December 15, 2024

Verified Reviews

All reviews are from verified Frontier Fiber customers. Reviews are collected after service activation and represent genuine customer experiences.

Common Questions About Frontier

Is Frontier Fiber reliable?

Yes. Fiber optic connections are less susceptible to weather and interference than cable, resulting in consistent speeds and fewer outages.

How fast is it in real-world use?

Most customers report speeds very close to advertised. 1 Gig customers commonly measure 900-940 Mbps on wired tests.

How's the installation experience?

Reviews rate installation highly. Techs are professional, it's free, and most appointments complete within 2-3 hours.

Join Thousands of Happy Customers

Fiber plans starting at $29.99/mo with free installation and no contracts.

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